Today’s appreciation goes out to the entire Star Trek Online team at Cryptic Studios.
Of all of the MMOs I’ve played, past and present, I can’t think of any that hold a candle to Daniel Stahl’s team when it comes to communication and engagement with the community and transparency into the development process. The amount of engagement by the designers and developers has truly been impressive, and has been a major part of the growing success of the game.
Every month there’s an Ask Cryptic post answering community questions. There’s the Executive Producer’s Engineering Report where we get a detailed look at what issues are in testing, what’s being investigated, what’s in development, and what’s in the design stages. There’s a deployment calendar showing launch windows for new content and features.
Beyond the regular structured feedback, there are a dozen posts nearly every weekday from the team. Some of that is from the Community Management team, but there’s a lot more activity from the designers and developers than I’ve seen for any other game I’ve played. There are usually daily posts from Stahl, Gozer, Heretic, Zeronius Rex, Mapolis, and Captain Logan, not to mention the community wranglers Wishstone and Stormshade.
Even outside of the company’s own communication channels, the STO team has been very generous with their time doing interviews with many of the podcasts dedicated to the game.
So, I huge thank you’s to the entire team for all of the work they’ve into the game and for all of the time and energy they’ve invested with the player community. I for one am very very grateful.